Frequently Asked Questions About The Salvation Army
Below you will find answers to many of the most frequently asked questions about The Salvation Army. Please take a moment to review the options, and if there’s anything you’re curious about that you can’t find here, we’d love to hear from you!
Please call 1-800-SA-TRUCK (1-800-728-7825) to receive the best assistance with making your donation. Our customer service representative will be able to provide you with more information and arrange for a pick up of your items if pick up service is currently available in your area. Donations of household items may also be brought to your local Salvation Army donation center.
The items that may be accepted vary by location in accordance with site capacity and applicable laws. Our online Valuation Guide provides a good general idea of the types of household goods that are commonly accepted, and can also be referenced if you are trying to determine the value of goods you have donated. If you are unsure whether an item may be donated, it is best to call 1-800-SA-TRUCK (1-800-728-7825) or the local store.
You can find Salvation Army Family Thrift Stores by zip code online. A list of all Salvation Army Family Thrift Stores in the Northeastern United States and Puerto Rico is also available on our Stores page.
Volunteers are always welcome to sign up online. Within a week of submitting your application, a volunteer director will contact you to inform you of available volunteer opportunities in your area.
Please contact your local Salvation Army corps (or worship and community center) for the best information on available assistance. Salvation Army corps listings by state are available on our Locations page or can be searched by zip code in the Find a Center tool at left.
The Salvation Army’s Adult Rehabilitation Centers in the Northeastern United States are listed by state online under Services. Please contact the Adult Rehabilitation Center nearest you to receive the most up-to-date program and admission information.
Donations may be made online, mailed to your local Salvation Army, or phoned in to 1-800-SAL-ARMY (800-725-2769). You can also make a gift in honor or memory of someone special or designate your funds to assist a specific location or program through any of these methods. To inquire about donating stock, acknowledging The Salvation Army in your will, setting up an annuity or trust, or other planned giving option, please complete the Planned Giving Information Request form.
Yes! Anything that you donate to The Salvation Army can be claimed for your taxes. Please make sure that you get a receipt at the time of your donation if you wish to claim it for your taxes. An online Valuation Guide is also available to assist in determining the value of any donated household items for tax purposes. For more general information about making tax-deductible donations, please visit the web site of the Internal Revenue Service.
The Salvation Army hosts a Careers web site to help people connect with Salvation Army employment opportunities throughout the Northeast. You are welcome to search current openings and create an application profile to apply for jobs online at www.careers.use-salvationarmy.org. You may also wish to inquire about local employment opportunities by contacting your local Salvation Army.
Please call 1-888-999-ARMY (2769) to schedule a convenient time for us to pick up your vehicle. Our customer service representative will be able to provide you with any information that you may need regarding the vehicle donation process. You may also visit our web site at sacardonation.org to review more information on the vehicle donation process and schedule a time for the pick up of your vehicle.
While the legal liabilities involved prevent The Salvation Army from providing vehicles, vehicles can be purchased at an affordable price below that which you would pay at a dealership at any of the following auction houses:
These establishments auction vehicles received by The Salvation Army and other charities. Upon contact, they will be able to provide you with more information about the auction process.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Although exempt from filing IRS Form 990 in accordance with Internal Revenue Code section 501(c)(3), we do publish a National Annual Report each year. Past National Annual Reports dating back to 2001 are available in the Annual Report Archives.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Please contact us.