The Salvation Army Emergency Family Shelter
Director: Carolyn Hillman
Phone: (716) 884-4798
Fax: (716) 888-6294
Hours of Operation: Open 24/7
The Salvation Army's Emergency Family Shelter provides temporary living accommodations and programs that help enhance the quality of life of approximately 700 women, men and children. The facility is staffed 24 hours a day, seven days a week, with trained counselors who work diligently to meet the basic needs of the homeless population in Western New York.
Residents live in a structured setting, with daily scheduled activities, set times for wake- up, meals, laundry, supplies, curfews and bedtimes. Residents meet frequently with their assigned caseworker for case management and housing assistance.
Our shelter is equipped with a Buffalo Bills sponsored area, called "The Goal Post," for our shelter youth population, that offers outlets for creativity, stimuli and positive interactions. Youth are able to participate in group games, read from an age-appropriate library, complete homework assignments and watch age-appropriate movies.
The shelter encourages residents to budget what income they have for moving expenses, furniture, security deposits, etc.