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Massillon / Social Service

Social Service

The Social Service Ministry provides a compassionate and realistic response to families and individuals in crises.  Each person applying must complete an intake form. During the one-on-one interview with the emergency assistance case worker, solutions to the underlying cause of the crises are addressed through referrals and advocacy.  It is our goal to achieve long term solutions to problems in order to enhance family stability.

Persons applying are asked to bring the following:


Photo ID for all adults,
Social security cards for everyone in the household,
Proof of households income,
Proof of address (utility bill, etc.) and
Households budget (Monthly expenses)
Persons must reside in the following zip code areas: 44646, 44647, 44614, 44662, 44608, 44613, 44689, and 44666 (Stark County residents) to receive assistance
(Due to restrictions made by funding sources, not all persons are eligible for all programs.)

Through the cooperation and support of the Massillon community, emergency needs are met through the following programs:

Food Pantry:  The food pantry is available by appointment only.  Families and individuals may schedule an appointment once every 30 days for a maximum of 6 times a fiscal year.

Utility Assistance:  Utility assistance is offered when funds are available through various assistance programs such as Dominion's Energy Share, Ohio Edison's Project Reach, Emergency Food and Shelter Funds (FEMA), Columbia Gas's Citizens Energy, general donations and others.  Persons may be assisted once per year, year to date.

Because we see the need to address the underlying causes of need, referrals are made to other community resources offering financial and other assistance such as Catholic Charities of Stark County, Community Services of Stark County, Bureau of Vocational Rehabilitation, West Stark Family Services, Trillium Family Solutions, Stark County Department of Job and Family Services and others.

Please call the office for an appointment at (330) 833-6374.  Appointments are made for mornings and afternoons.

Housing Outreach Program:  This program coordinates the efforts of the Western Stark County churches, service agencies, and the Massillon Municipal Courts in serving the homeless and individuals or families in danger of eviction.  The program is organized and directed by the Housing Outreach Specialist (HOS).  The HOS is a resource for intake, need assessment, and case planning for individuals and families.  This service is for anyone who has become homeless or is at risk of becoming homeless. 

Requirements are as follows:  Homeless or facing eviction, foreclosure, and Picture Id for adults

Rental/Mortgage Assistance:  Rent assistance is offered when funds are available, to those who have experienced a hardship, but have enough income to meet their rent and expenses for the following month.  We are able to assist with one month's rent assistance to those who qualify, once a year to date for one of the following: Past due rent, first month's rent and current month's rent.  Those who may not qualify for our rental/mortgage assistance will be referred to other area organizations that can possibly help.  Those applying for assistance are required to do a budget and may possibly be referred for additional budgeting help if needed.   

In addition to the regular social service requirements, we ask for the following:

Rental agreement, mortgage statement, landlord notices, and court order eviction letters.

Note: Income must be verifiable and landlord must be registered with city code enforcement.

Bread:  Bread is available every Wednesday and Friday at 9am, first come first serve.  The only requirement is a signature, address, and household size.  Bread is not counted as one of the 6 times allotted for food assistance.  This is something extra that is offered to the community.  We are unable to save bread for anyone due to this being a first come, first serve basis.

Note: Bread is not available the last Friday of the month, due to our Soup Kitchen.

Soup Kitchen:  The Soup Kitchen is run by a staff of volunteers who serve 50 - 100 persons a month. Those attending the monthly lunch are served a home cooked meal that includes drink and dessert.  Additional service providers are brought in to give assistance to those attending, such as blood pressure checks, health insurance information, etc.  The luncheon meal is held the last Friday of each month at 11: 30 AM till 12:30 PM and is available to all who want to attend. The Salvation Army does not have the Soup Kitchen meal in November or December.

Clothing Sale:  The clothing sale is offered the second Tuesday of each month from 9am - 12noon.  Price varies by item.  All proceeds from the clothing sale are sent to the missionaries overseas.  Clothing is given by referral voucher or free of charge based on circumstances.  The clothing sale is not available during the months of July, August, November, and December.

Gift of Sight Program:  Must have no insurance and have never been in the Gift of Sight Program.  This service is for those who may need an eye exam and possible eye glasses.  The service is made by referral to a designated eye care service provider.  The eye exam and glasses are offered free of charge to those who are eligible.  

Computer Classes:  Free computer classes are offered once a week from 10am -12noon.  Each class is an eight week course.  The classes that are offered are Introduction to Computers and Microsoft Word.

Ohio Benefit Bank:  We are a trained site through the Ohio Benefit Bank.  The Ohio Benefit Bank is a   web-based computer program that is able to connect those who may be income eligible for public benefits.  Please contact our office to schedule an appointment if interested in this service.

Seasonal Programs

Back to School: Each year we offer help to low income children needing essential items for successful learning:  book bags and school supplies.  In addition, we are able to offer a limited number of $10 shoe vouchers to help children start school on the "right foot".  All shoe vouchers will be given out through The Back to School Program.  Applications are currently being taken through the month of July.  To register your child(ren), please call 330-833-6473 and your application will be taken over the phone.  You will be advised when distribution will be held and the information you will need to present at that time.

Thanksgiving Meal:  The Salvation Army haves a community meal on Thanksgiving Day.  Please contact the office for location and times of the meal.

Christmas: Adopt A Family and Angel Tree programs provide Christmas gifts to families/children in need. Registration details for this year's programming are not confirmed at this time.